

Second, one of the key things I’ve had to reflect on and consciously think about it is how to communicate information in that environment very clearly. One is that outside-in bigger-picture perspective that you get to what you’re doing operationally, internally to the business. What that has given me is the ability to interact much more closely with people on the board, the executive team, investors.

Miln: One thing I’ve really enjoyed over the last several years is getting into the investor relations role and that side of finance.
#See the bigger picture professional
If you want to stand out, you’ve got to be that person who can connect the dots and see the bigger picture.Īre there professional skills you’ve learned recently and, if yes, how did you learn them and how are they useful in your current role with Yelp? You do that best when you’re very intellectually curious about how the world works, how the organisation you’re going to be part of plays a role in that. Second, what finance often can bring is an understanding of the bigger picture and the linkage to strategy. Now, in my career, the ability to understand concepts around the governance and application of digital data as a young analyst, to have the skills to be able to manipulate and analyse alongside data scientists and analyse other functions, I think is really important. It was sort of like, “What’s this?”, and it seemed very boring. When I did my CIMA back in the ’90s, IT or technology was one of the modules. You can imagine at Yahoo!, eBay, and Yelp everything is like that. They’re tracking more than I used to be able to do when we were trying to run marketing mixed models and find out which form of marketing would have the best ROI. Even for Unilever, I’m sure they’re seeing more commerce online, more engagement with their consumers online. My career started at Unilever, went to Yahoo!, eBay, I’m at Yelp. First, I think data skills seem increasingly important when we’re clearly in a very data-driven world now.

Miln: I’m going to say two very contrasting things: manage the complexity of data but keep an eye on the strategic bigger picture. If you were just starting out in management accounting, which skills or aspects of finance would you be focusing on to get a competitive edge? Here’s a conversation with Miln on the skills that are important today, for him and for people he hires. Yet Miln majored in classics at university, and he says that has helped him understand the importance of “connecting the dots and seeing the bigger picture” - linking all that information to strategic business decision-making. Throughout his career, understanding the realm of digital data has grown in importance. James Miln, ACMA, CGMA, started his career at Unilever in the UK before moving to Silicon Valley in the San Francisco area in the US and working for Yahoo!, followed by eBay, and now Yelp as senior vice-president of finance and investor relations. To receive weekly updates on this series, sign up for our CGMA Advantage newsletter. © 2017 Scandinavian Psychological Associations and John Wiley & Sons Ltd.Editor’s note: This article is part of the “ Top Finance Skills” series, featuring insights from finance leaders across industries on skills finance professionals need to have to be competitive in the future. Our findings suggest a robust role of broadened attentional scope in relieving negative emotions and even mildly depressed mood in the long run.Īttentional scope broadened attention depressed mood negative emotion. Participants with depressed mood in Experiment 2 showed reduced depressed mood, increased positive affect, and decreased negative affect after receiving attention broadening training compared to those receiving attention narrowing training. Healthy participants in Experiment 1, who were induced to feel sad, could return to the baseline mood after having the broadened attention task but not after having the narrowed attention task, which indicated that immediate attention broadening manipulation could function as antidotes for the lingering effects of induced negative emotions. In Experiment 2 (n = 44), we studied how depressed mood and positive and negative emotions were affected when participants watched distant versus proximal scenes for eight weeks in real life. Experiment 1 (n = 164) is a laboratory-based experiment, in which we manipulated the attentional scope by showing participants zoomed-out or zoomed-in scenes. We examined whether the broadened attentional scope would affect people's sad or depressed mood with two experiments, enlightened by the meaning of "seeing the big picture" and the broaden-and-build model.
